Sunday, 2 October 2016

Sending recurring reminder emails using Dynamic CRM

send email crm

Description:

In this example we explain that how to send email on daily basis to sales team from Dynamic CRM.or how to sneding recurring reminder emails to sales team using tasks entity in dynamic crm.
Suppose your sales team wants to notified everyday for their scheduled calls of the day with help of the one email using dynamic crm.

So if we have need to send recurring emials to our customer or any sales team from dynamic crm.we can do it using the below steps:


1)Create one Task in dynamic crm for reminder
  • First of all add new field to Task entity “Reminder” with two options
  • then create new task activity with “Reminder Task” and set Reminder field for the same as “yes”.
Create Task activity in Dynamic CRM


2)Create one workflow to send recurring reminder email to customer or sales team
  • Check if the Reminder flag(field) of the task is set to “Yes” then
  • Send mail as per your requirement.
  • Recreate the same task activity with same name as “Reminder Task”
workflow to send recurring email in dynamic crm


3)Create one bulk delete job(task) to delete the reminder task.



delete task job in dynamic crm
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3 comments:

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  2. I was heard that dynamic rcm is the best way to send recurring reminder email and here you give the way how we use. you way is too best to explain each and every thing.
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